We hope you will enjoy using the The Malcolm Group Ltd's website
(our "website") and we want to make sure your
experience is as safe and useful as possible. Here you can
find out how our website works, what data we collect from you, how
we use it, conditions where we may disclose this data to others and
how we keep it secure. By using our website you agree to be
bound by the terms of this policy.
The Malcolm Group Limited together with any subsidiary
undertakings (Group number SC283168) ("we",
"our" and "us") takes the
issue of security and data protection very seriously and strictly
adheres to guidelines published in the United Kingdom Data
Protection Act of 1998 and the General Data Protection Regulation
(EU) 2016/679 which is applicable from the 25th May 2018. We
are data controller of any personal data that you provide
Any questions relating to this policy and our privacy practices
should be sent to email@example.com.
How we collect information from you and what
information we collect
We collect personal information that you give us by filling in
forms. It includes information that you provide when you
complete the enquiry form on our website.
We may collect the following personal information about you,
- Name, e-mail address, address, employer and telephone
- your IP address and clicks on our website from your use of our
If our website leads you to visit one of our locations we use
CCTV to monitor all of our premises, therefore your image and
potentially your vehicle registration will be captured and stored
for up to 6 months
Why we need this information about
We need your information and use the information we
collect about you:
- to enable us to supply you with information, products and
services that you have requested;
- to help us with understanding more about how our site is
- to be able to send you communications that may be of
interest to you, either electronically or otherwise;
- for all other purposes consistent with the proper performance
of our operations.
It is your choice whether you receive marketing
information from us. If you indicated that you are
interested in receiving regular information about our activities,
we will send you communications either electronically or by post.
In addition, we may send you direct mail that we feel may be of
interest to you. We will not contact you for marketing
purposes unless you have given your prior consent. If, at any time,
you no longer wish to receive this information, please send a
written request to firstname.lastname@example.org.
Also, all of our email marketing correspondence gives you the
option to opt-out of receiving further marketing emails. Please
note that you will still receive emails directly related to an
enquiry you have submitted via our contact form
"Cookies") on our website in order to help improve
our website and provide you with a more personalised web
Cookies are small text files, placed on your hard disk by a web
page server. They are uniquely assigned to you, and can only be
read by a web server in the domain that issued the Cookie to
We use encrypted information gathered from Cookies to
improve your online experience with our website.
We use per session Cookies which are deleted when you
leave our website. They help keep track of your progress so
you don't have to enter the same information more than once. More
specifically we use a range of Cookies, including those noted
- __utma - This is a Google Analytics cookie and tracks the
number of times you have visited our website.
- __utmb and __utmc - This is another Google Analytics
cookie and acts to calculate how long you have spent on our website
in each session.
- __utmz - This Google Analytics cookie tracks what search
engine you have visited the site from and which search terms you
used to find our website.
In addition we make use of Google Analytics, an industry
standard package which allows us to measure the performance metrics
of our website. Google provide their own mechanisms for disabling
Analytics without your browser should you wish to : https://support.google.com/analytics/answer/181881?hl=en
In using our website you agree that Cookies, including those
listed above, can be enabled, unless you specifically reject this.
will be disabled with the exception of necessary Cookies which are
required for the website to run. However, these do not store or use
any personal information.
Please be aware that the transmission of information via
the internet is not secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data
transmitted to us electronically; any transmission is at your own
risk. Once we have received your information, we will use strict
procedures and security features to prevent unauthorised
Sharing of your information
The information you provide to us will be treated by us as
confidential and will be processed only by our employees within the
UK/EEA. We may disclose your information to other third parties who
act for us for the purposes set out in this notice or for purposes
approved by you.
Transfers outside the UK and
Your information will only be stored within the UK and
How long we will keep your
We review our data retention periods regularly and will
only hold your personal data for as long as is necessary for the
relevant activity, or as required by law (we may be legally
required to hold some types of information), or as set out in any
relevant contract we have with you.
We will generally keep your information as long as is necessary
to fulfil our obligations to you after which this will be destroyed
if it is no longer required for the reasons it was obtained.
You have the right at any time to:
- ask for a copy of the information about you held by us in our
- require us to correct any inaccuracies in your information;
- request to have your information deleted.
If you would like to exercise any of your rights above, please
contact us at email@example.com.
You also have the right to complain to the Information
Commissioner's Office in relation to our use of your
posted on this page and, where appropriate, notified to you by